Question 1

What is your proxies location ?

Accepted Answer

For the moment our first proxies bay is located in a tourist area of southern France.

Question 2

How many accounts can I run on a single proxy ?

Accepted Answer

We recommend to use between 8 and 10 accounts per proxy.

Question 3

Which sites can I access with your proxies ?

Accepted Answer

We don't block any sites, you can acces to Instagram, Facebook, Linkedin, Pinterest...

Question 4

Is the proxies connections fast ?

Accepted Answer

The connections of our proxies are very fast approximately 35mbps to 50mbps and 700ms to 2500ms response time.

Question 5

My clients aren't French, can I use your proxies anyway?

Accepted Answer

Sure, Instagram doesn't currently take in consideration the IP geolocation if the connexion is made from a mobile IP.

Question 6

What is your proxies uptime ?

Accepted Answer

Sure, Instagram doesn't currently take in consideration the IP geolocation if the connexion is made from a mobile IP.

Question 7

Can I try your proxies before buying?

Accepted Answer

Yes! You can request a 24h trial by sending us a message on our live chat.

Question 8

What payment methods do you accept?

Accepted Answer

You can pay using credit cards or cryptocurrencies.

Question 9

How long does it take to receive my product after payment?

Accepted Answer

Once the payment is confirmed, the proxy will be immediately available in your dashboard.

Question 10

Can I get a discount for a proxy?

Accepted Answer

To check if a promotion is currently running, join our telegram announcement channel here.

Question 11

Can I choose my ISP?

Accepted Answer

Yes! You can select the proxy ISP during the purchase process.

Question 12

How long can I keep my IP?

Accepted Answer

You can keep your proxy bound to a specific residential IP as long as you need.

Question 13

Is there any bandwidth limit?

Accepted Answer

We do not limit bandwidth or concurrent connexions.

Question 14

Do you resell other provider services?

Accepted Answer

HypeProxy.io has its own data center located in France. We do not resell any service.

Question 15

Do you offer bulk discounts?

Accepted Answer

Yes! For orders between 1 and 10 proxies, the unit price is 4.20€, for orders between 11 and 100 proxies the unit price is 3.80€, and for orders below 101 proxies, the unit price is 3.40€. Do you need a larger quantity? Contact us in our live chat!

Question 16

Do you have an affiliation program?

Accepted Answer

Our affiliation program is on our roadmap but not available yet. If you are interested contact us on our live chat for pre-inscription.

Question 17

How many simultaneous connections can I have?

Accepted Answer

We do not limit concurent connections.

Question 18

Can I integrate with 3rd party software?

Accepted Answer

Yes! You can use our proxy in almost all software that supports proxy.

Question 19

What proxy protocols are you supporting?

Accepted Answer

Our proxies are compatible with HTTPS and SOCKS protocols.

Question 20

How does proxy authentication work?

Accepted Answer

You can access our residential proxies via two different types of authentication: username:password or IP whitelist.

Question 21

Do you have any blocked sites?

Accepted Answer

Yes, some sites were blocked due to forbidden targets or fraudulent activities. If you want to check if a specific website is blocked before buying, send us a message on our live chat!

Question 22

Do you have technical support?

Accepted Answer

Yes, we have. You can contact us on our live chat, by mail, or by opening a ticket from your dashboard. Response time could be from 3 minutes to several hours. All your questions will be answered.

Question 23

Is your proxy IPv4 or IPv6?

Accepted Answer

Our proxies are IPv4 proxies.

Question 24

Can I use your proxies on social networks?

Accepted Answer

Yes! Our proxies are perfect for social media management or social media automation (Instagram, Facebook, TikTok, Youtube, Twitter, quora, and Reddit…)

Question 25

Can I use your proxies for game botting?

Accepted Answer

Yes! Our proxy has a stable connexion and a low ping, perfect for game botting.

Question 26

Can I use your proxies on streaming platforms?

Accepted Answer

Yes! Our proxy can support video streaming without latency.

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