Legal Information

Terms of Service

Last Terms of Service version was updated on 29/08/2022.

1. Introduction

This page explains our terms of use. When we refer to 'HypeProxy.io' we are referring to the trading name of HypeProxy SAS (ID : 91274457000017 / VAT : FR61912744570 - 10 rue de la Paix, 75002 PARIS, FRANCE)

By using this website (the “Site”) offered by HypeProxy.io (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “HypeProxy.io,” “we,” or “us”), you're agreeing to these legally binding rules (the “Terms”). You're also agreeing to our Privacy Policy, Refund Policy, Service Level Agreement, Appropriate Use Policy and agree that you are responsible for compliance with any applicable local laws.

We may change these terms from time to time. Should we change these terms, we will inform you about any material changes, either by notifying you via Site or by sending you an email. New versions of the terms will never apply retroactively — we will tell you the exact date they go into effect. If you keep using HypeProxy.io after a change, that means you accept the new terms.

2. Responsibility

We don't oversee what users are using the Services for.

HypeProxy.io isn't liable for any damages or losses related to your use of the Services. We don't become involved in disputes between users, or between users and any third party relating to the use of the Services. When you use the Services, you release HypeProxy.io from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All the content you access through the Services is at your own risk. You're solely responsible for any resulting damage or loss to any party.

3. Prohibited Actions

We expect all of our users and clients to behave responsibly and help keep ours a secure site. Do not do any of the following actions on the Site and in the Services:

Do not spam. Don't distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Don't run mail lists, listservs or spam on or through the Site.

Do not use any kind of software or device (whether it's manual or automated) to “crawl” or “spider” any part of the Site.

Do not harm anyone's computer. Do not distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to HypeProxy.io or another party).

Do not take apart or reverse engineer any aspect of the Services in an effort to access things like source code, underlying ideas, or algorithms.

Do not try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to HypeProxy.io or another party.

Do not try to interfere with the proper workings of the Services.

Do not bypass any measures we have put in place to secure the Services.

Do not take any action that imposes an unreasonable load on our infrastructure, or on our third-party providers. (We reserve the right to determine what's reasonable, contact us at contact@hypeproxy.io if unsure)

Do not break the law. Don't take any action that infringes or violates other people's rights, violates the law, or breaches any contract or legal duty you have toward anyone.

Please, also refer to our Appropriate Use Policy.

4. Other Websites

If you follow a link to another website, what happens there is between you and them — not us.

HypeProxy.io may contain links to other websites. (For instance, blog pages, documentation and user comments). When you access third-party websites, you do so at your own risk. We don't control or endorse those sites.

HypeProxy.io partners with other companies (such as Stripe) for payment processing. When paying for a subscription, you're also agreeing to the payment processor's terms of service.

5. Subscription

HypeProxy.io offers one-time purchases or subscriptions. Both these services are entitled to full refunds within 2 days. The subscription service can be canceled by the customer at any time, however, the remaining days of the month already paid will not be refunded. HypeProxy.io maintains the right to increase the If the price of the proxy increases at any stage during the subscription. This increased charge will be taken at the next payment date although all users will be notified of this change first.

Your paid subscription will automatically renew at the end of each billing cycle unless you manually cancel the subscription in your HypeProxy.io customer account.

Please, also refer to our Refund & Dispute Policy.

6. Stripe Payments

By providing an advance Authorization for Payments, you give HypeProxy.io the ability to collect or reverse fixed or variable amount payments from your bank account on a one-time basis, or on a (sporadically or periodically) recurring basis (as further specified in the applicable billing agreement – the document that you agree to when giving the Authorization) until you cancel your Authorization or underlying arrangement with the applicable third party.

If your payment requires a currency conversion by Stripe, the amount of the Currency Conversion Fee will be determined at the time the applicable third party processes your payment and completes the transaction. You acknowledge that the exchange rate determined at the time of each payment transaction will differ and you agree to the future execution of Preapproved Payments being based on fluctuating exchange rates

HypeProxy.io Will give prior notice before making any charges to your account.

All the mentioned operations are done solely through a user billing panel and clearly distinguished as paid services. HypeProxy.io will ask your consent to make any changes in the billed amount. You will receive email notifications about both one-time purchases and changes to recurring (if any) billed amounts.

7. Creating an Account

To sign up for an account, you need to be at least 18 years old, or old enough to form a binding contract in the clients country of origin. You're responsible for your account and all the activity on it.

You can browse HypeProxy.io website without registering for an account. To use the Services you will be required to register an account. When you do, the information you give us has to be accurate and complete. Do not use either invalid or someone else's e-mail as this will diminish your account security.

You are responsible for all activity on your account, and for keeping your password confidential. If you find out that someone's used your account without your permission, you should report it to contact@hypeproxy.io

8. Service Unavailability and Responsibilities

We don't take liability for any economic loss due to the unavailability of our service.

We at HypeProxy.io do everything we can to make the service you paid for available and usable. However, some downtimes may occur. In that case, we take no responsibilities for any loss (including direct or indirect economic loss), or damage caused by the unavailability of our Services.

Please, also refer to our Service Level Agreement.

9. Paid Subscription Cancellation

You may stop paying for our services at any time simply by canceling the subscription in the customer portal or by contacting us through our live chat, by openning a ticket in your customer dashboard or by email at contact@hypeproxy.io.

After termination of any paid subscription plan, your product (proxy) will be removed from your Services account.

10. Refunds

You have 2 days to change your mind and get a refund. But remember to request a refund from the customer service.

We will refund your order if you used our product fairly and it just did not solve your problem. This satisfaction guarantee is valid during the first 2 days from the moment of the purchase.

In the case of a refund, products (proxies) for which the refund has been processed will be removed from your account and you won't be able to continue using them. Your account details will be preserved.

Please, also refer to our Refund & Dispute Policy.

11. Deleting Your Account

You can delete your account at any time by communicating your request of termination to us by mail at contact@hypeproxy.io

You can terminate your account at any time. All provisions of this agreement survive termination of an account. All data created on our Services will be deleted at the exception of eventual invoices generated and traffic logs which have been collected for safeness. We keep traffic logs after account deletion to be able to handle them to local authorities if necessary.

12. Our Rights

To operate, we need to be able to maintain control over what happens on our website. So in this section, we reserve the right to make decisions to protect the health and integrity of our system. We don't take these powers lightly, and we only use them when we absolutely have to.

HypeProxy.io reserves these rights:

  • We can make changes to the HypeProxy.io Site and Services without notice or liability.

  • We reserve the right to decide who's eligible to use HypeProxy.io. We reserve the right to cancel accounts or decline to offer our Services.

  • We reserve the right to change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use HypeProxy.io in that jurisdiction.

HypeProxy.io is not liable for any damages as a result of any of these actions, and we retain the right to refrain from commenting on any such action.

13. Usage of Proxies

Please, refer to our Appropriate Use Policy.

14. Dispute Resolution and Governing Law

We're located in France and any disputes with us have to be handled under French laws.

We at HypeProxy.io encourage you to contact us if you're having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law, and without application of the Uniform Computer Information Transaction Act or the United Nations Convention of Controls for International Sale of Goods. You agree that HypeProxy.io and its Services are deemed a passive website and application that does not give rise to jurisdiction over HypeProxy.io or its parents, subsidiaries, affiliates, assigns, employees, agents, directors, officers, or shareholders, either specific or general, in any jurisdiction other than the United Kingdom. You agree that any test action at law or in equity arising out of or relating to these Terms, or your use or non-use of HypeProxy.io, shall be filed only in the state courts located in London, United Kingdom and you hereby consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action. You hereby irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding.

15. Remaining Terms of Service

These Terms and the other material referenced in them are the entire agreement between you and HypeProxy.io with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and HypeProxy.io with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or HypeProxy.io to exercise any right provided for in these Terms in any way won't be deemed a waiver of any other rights.

These Terms are personal to you. You can't assign them, transfer them, or sublicense them unless you get HypeProxy.io 's prior written consent. HypeProxy.io has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. HypeProxy.io will provide you notice via email, written notice, or by conspicuously posting the notice on our Site.